The burger chain 5 Guys wants you to complain about their food. According to one of the founder’s sons, if you aren’t complaining about the size of those fries, they aren’t doing their jobs right. According to Murrell, the answer is simple. “I won’t name names, but other restaurants just don’t give a satisfying amount of fries. We always give an extra scoop. I say load ’em up and make sure they get their money’s worth,”. I teach my managers that if people aren’t complaining, then you’re not giving them enough.”